Welcome to Ephesus Tour Kuşadası, operated by ACROPOL Travel Turizm ve Ticaret Ltd. Şti. By booking a tour or using our services, you agree to the following Terms & Conditions.
1. Booking & Payment
- All bookings must be made through our website, email, or authorized representatives.
- A deposit or full payment may be required to confirm your reservation.
- Prices are subject to change without prior notice, unless the booking is already confirmed.
2. Cancellation & Refund Policy
- Cancellations must be made in writing via email.
- Refund eligibility depends on the timing of cancellation:
- Free cancellation may be available up to a certain period before the tour date.
- Late cancellations or no-shows may not be refunded.
- Any non-refundable costs (e.g., entrance tickets, third-party services) may be deducted.
3. Tour Changes
- We reserve the right to modify or cancel tours due to unforeseen circumstances such as weather conditions, safety concerns, or operational reasons.
- In such cases, we will offer an alternative tour or a refund where applicable.
4. Customer Responsibilities
- Guests are responsible for providing accurate personal information during booking.
- It is the customer’s responsibility to be ready at the designated meeting time and place.
- We are not responsible for missed tours due to late arrival.
5. Health & Safety
- Participants should ensure they are physically fit for the selected tour.
- Any medical conditions must be communicated in advance.
- We reserve the right to refuse participation if safety is at risk.
6. Liability
- Ephesus Tour Kuşadası is not liable for:
- Personal injuries, accidents, or loss of personal belongings
- Delays or disruptions caused by third parties or force majeure events
- Participation in tours is at the customer’s own risk.
7. Travel Insurance
- We strongly recommend that all guests obtain travel insurance covering cancellations, medical expenses, and personal belongings.
8. Intellectual Property
- All content on our website (texts, images, logos) is the property of Ephesus Tour Kuşadası and may not be used without permission.
9. Governing Law
- These Terms & Conditions are governed by the laws of the Republic of Türkiye.
- Any disputes shall be subject to the jurisdiction of Aydın courts.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
ACROPOL Travel Turizm ve Ticaret Ltd. Şti.
Cumhuriyet Mah. 1501 Sok. LOFT OFFICE Blok No:7 İç Kapı No:404
Kuşadası – AYDIN, Türkiye
Phone: +90 530 117 45 85
Email: info@ephesustourturkey.com
Tax Office: Kuşadası V.D.
Tax Number: 0050908974